LOCAL LIVING PROJECT
LOCAL LIVING PROJECT
1. Getting Started
Visit locallivingproject.com or download the App and click "List Your Business." Fill out the application form with your business name, type, location, and contact information. Applications are typically reviewed within 5-7 business days. Once approved, you'll receive access to your business owner dashboard and a welcome message.
Yes. Our Standard Plan has no monthly fee. You only pay a 10% commission on orders that are actually completed, no cost to apply, no cost to list, no cost to maintain your storefront if no orders come in.
Locally owned businesses selling food products, artisan goods and services. If you're a locally owned and operated business, you're welcome to apply. We verify local ownership as part of our application process.
We are unable to onboard cannabis or hemp businesses due to federal restrictions and agreements with our banking and payment processing partners. Businesses where alcohol sales are the primary offering are also not listed, as a values-based decision. All store owners must comply with applicable local, state, and federal laws.
Typically 5-7 business days. During busy periods, it may take a bit longer, and we'll let you know if that's the case.
2. Plans & Upgrades
(Coming Soon) You can upgrade at any time through your dashboard. Your reduced 8% commission rate and priority placement take effect at the start of your next billing period.
(Coming Soon) Purchase Featured Placement for $33/week directly from your dashboard. No minimum commitment, buy one week, try it, and decide from there.
Local Living Plus becomes available in Q1 of 2027. All store owners who sign up before then are on the Standard Plan. We'll notify you when Plus launches.
3. Setting Up Your Storefront
After approval, you'll get access to your business owner dashboard. You'll add products, write descriptions, set pricing, and configure fulfillment options.
High-quality photos make a significant difference in sales. If you already have good product photos, upload those directly.
Yes. You can upload products via CSV bulk import if you have a large catalog. Detailed instructions are available in your dashboard.
Yes. Your storefront can include products across multiple categories as long as they're all products you produce or sell as a local business owner.
You set your own prices. Local Living Project does not set prices for business owners.
3. Analytics & Dashboard
- Real-time order management (incoming, active, completed)
- Sales analytics: revenue trends, order counts, AOV
- Top-selling products
- Repeat customer data
- Payout history and upcoming payouts
- Inventory levels and low-stock alerts
- Promotion performance (if using Featured Placement)
4. orders & Inventory
You'll receive a push notification immediately when a new order is placed. You can also see all incoming, active, and completed orders in your business owner dashboard in real time.
You can update inventory counts in your dashboard in real time. You can also mark items as out of stock or temporarily disable listings.
Contact the customer as soon as possible through the dashboard's communication tools, and process the cancellation through the business owner dashboard. Orders cancelled before fulfillment do not incur commission charges.
Yes. Reviews come from verified customers who have completed an order.
5. Payouts & Payments
Vendor payouts are processed every month via Stripe Connect direct deposit — net order total (gross minus commission) straight to the bank account on file.
During onboarding, you'll connect your bank account through Stripe Connect. It typically takes a few minutes to set up and verify.
Yes. Your business owner dashboard shows the current payout period's earnings, your pending balance, and your full payout history.
Commission is calculated on the total order value, excluding delivery fees (which pass through to the delivery service). So if a customer orders $40 of your products and adds $8 delivery, commission applies to the $40 product total only.
Refund requests go through customer support. If a refund is issued, the commission for that order is reversed, you are not charged commission on refunded orders.
Support
Email support@locallivingproject.com call (541) 223-9633, or use the support chat in your business owner dashboard. We're a small, founder-led team and we respond personally.
Yes. We provide onboarding documentation and personal support during your first weeks on the platform. During Year 1 in Central & Southern Oregon, we're also available for in-person support.
NEXT: fulfillment options
Better together.
Local Living Project